Privacy Policy

1. Introduction
At RPM Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, services, or lead forms.

2. Information We Collect
We may collect the following information:

• Personal Details: Name, email address, phone number.
• Vehicle Information: Make, model, year, and service history.
• Service Preferences: Type of service requested, preferred date/time.
• Website Usage Data: IP address, browser type, pages visited (for analytics).
   

3. How We Use Your Information
Your information is used to:

• Respond to inquiries and service requests.
• Schedule appointments and provide vehicle maintenance or repair services.
• Communicate promotions, updates, or other relevant information.
• Improve our website, services, and customer experience.
   

4. Sharing Your Information
We do not sell or rent your personal data. Your information may be shared with:

• Authorized service providers or partners who help us deliver services (e.g., payment processors).
• Law enforcement or government authorities if required by law.
   

5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse, including secure storage and limited access to authorized personnel only.

6. Your Rights
You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Opt-out of marketing communications.
• Request deletion of your personal information, subject to legal and operational requirements.
   

7. Cookies and Tracking
We may use cookies and similar technologies to improve your experience on our website, track usage patterns, and analyze traffic. You can manage cookie preferences through your browser settings.

8. Changes to This Policy
RPM Services may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have questions or concerns about your privacy or this policy, please contact us:
RPM Services
Email: support@rpmservices.co.za
Phone: +27 67 063 6391
Address: 57 Warbler Street, Cotswold, Port Elizabeth, 6045